Report a problem or send feedback
Describe the affected feature and symptoms, then follow the status and replies.
Choose a problem report or feedback
Use the problem-report action for failures or unexpected behavior, and send feedback for ideas and general suggestions. Both are available from the Feedback tab; a problem report is also available from the menu bar or tray.
Your feedback history and replies are associated with your Corral account. Sign in when prompted before continuing.
Write a problem report
Check where the problem happened
The preceding action or screen may be selected automatically. If it is wrong, change the selected feature and action.
Choose the symptom
Select the closest description: no response, unexpected behavior, a visual issue, or the app stopping or quitting.
Add reproduction details
Describe the action, expected result, and actual result in the optional details field. For example: “The top-slot preview appeared, but releasing the window returned it to its previous size.”
Review before sending
Check the submission preview and diagnostics choice, then send the report. Confirm the success notice and the entry in your feedback list.
What diagnostics include
Problem-report diagnostics can include app and OS versions, an anonymous feedback device ID, and error logs with sensitive data removed. General feedback’s notice describes versions and the anonymous device ID. Check the actual notice before sending.
Screenshots and personal files are not included automatically. Do not assume text you write in a comment or report is automatically made safe. Omit unnecessary window titles and private document contents; describe the action instead.
Follow status and replies
Open your entry in Feedback → My feedback to read the latest administrator reply and comments. Add further details to the same item using its comment field.
| Status | How to read it |
|---|---|
| Open | The item is registered. You can edit or delete your own item. |
| Planned / In progress | This status does not promise a release date. |
| Done / Declined | A result is available. Read the detail for scope or reasoning. |
The completed-feedback view also includes other users’ completed items. Vote on relevant suggestions and edit or delete your own comments.
Submission failures and closing a draft
Sign in again after a session-expired error. For rate limits or too many open requests, review existing feedback instead of repeatedly submitting. If there is no success notice, check the list before retrying.
Closing while writing may ask whether to discard changes. Discarding does not save entered or selected content.
Feedback deletion is available only while the item is open. If it is already being handled, use a comment to explain changed circumstances rather than trying to remove it.